We have been made aware that customers and mortgage companies using Cincinnati Bell phone services are unable to reach our agency. There is a “Phone has been disconnected” message. We are still here and we have not disconnected! We are working with our phone provider to find a solution. At this time, we do not have a time the problem will be resolved. If you are unable to call us from a cell phone or different phone provider, please contact us through chat on our website, at our Facebook page, or by email at . Thank you for your patience.