We are here for you during this uncertain time. As your local, trusted risk advisor, we want you to know
that our agency is an essential business and will remain open to serve you. While our federal, state and
local government leaders have implemented many measures to reduce social interactions to slow the
spread of the coronavirus, we know that no order can stop adverse events that cause insurance claims
and occur in everyday life, like bad weather, flooding, tornadoes, car crashes, fires and cyberattacks.
Our agency is exercising many precautions while we remain open. The following requirements and
precautions will be taken in our physical agency location:
• Our agency will ensure employees and customers are six feet from each other
• We will establish separate hours for vulnerable populations that may be visiting our agency
• We will have hand sanitizer available for our employees and customers
While our agency is open for business, the best way to reach us by phone is 513-831-4544 and by email
Again, during this vulnerable time, we will be here to continue to serve you as questions, coverage
concerns, adverse events and claims arise. Please continue to check on the wellbeing of your family,
friends and neighbors. Support our health care providers and first responders and please support the
local businesses in our community that remain open during this challenging time.
We greatly appreciate your business.
Brett and the entire BIG Agency team